One of my favorite apps is Amazon Music which is an app that allows users to listen to their favorite music or podcasts. The app is offered online and in a desktop app. I prefer the desktop app because it runs much smoother and has fewer bugs or glitches. The app does require a subscription and can be upgraded or downgraded based on the number of users. After opening the app, you can select a tile, search for music or podcasts, or scroll through a list of suggestions based on usage. Below is a screenshot of setting and playing music using one of the many tiles. Pressing the play button starts the music, and clicking the ellipses shows a menu with popular options like play next or share artist.
The app is easy to use with a simple and functional design. The app does not require any prior knowledge to operate efficiently or effectively. A new user can open the app and play music or stream a podcast with one click of a button in a matter of seconds. The music loads quickly and has excellent sound quality. Although using the online version of the app, I have run into loading issues and crashes, which require me to refresh the page or log back into my account. The overall design is simple, with no unnecessary tabs, buttons, or menus. There are three tabs at the top for quick access to the home screen, podcast section, and library.
Depending on the tile, you can access more information about an artist, like released albums or stations with songs from various albums and similar artists. There are also forward and back buttons at the top left of the app, which does not require users to start over from a particular view. The desktop app functions very well and is promoted by Amazon as having a better experience than the online version. The app functions as intended, allowing users to create custom playlists, including a like button that makes a custom playlist based on which content you give a thumbs up to while excluding content you dislike. You can also use the app offline and play all your downloaded music, making it usable without an internet connection.
After using the app for several years now and having two daughters, an improvement I would like to see would be more parental controls. The current parental control is an on-and-off switch that allows only family-friendly content; however, some of the music allowed through is inappropriate for a ten and eleven-year-old. Adding a way to block specific songs or artists would be valuable and marketable to parents. It's also challenging to get to these controls, and you must log into your Alexa app and navigate various paths to find the setting. Adding account management to the Amazon music app would be preferred and less time-consuming.
Another improvement I would like to see is the addition of music and podcast videos. Adding this content would benefit the user and the company because users would not need to use another app or website like Youtube. The company could profit from additional subscription packages and partner with artists to provide exclusive content. Users could also create playlists of their favorite music videos or podcasts to make them easily accessible and shareable with others. A final improvement is to add ways of personalizing the app, like backgrounds or themes of your favorite artist or user interface (UI) that adjusts with the content making the experience more memorable and unique.
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